New York, New Jersey and Rhode Island have unique laws that restrict what is available in these states.
16 of Rupa's partner lab companies have some testing that practitioners can order for patients who are based in NY, NJ and RI through Rupa. These orders can only be patient-pay, not practitioner-pay:
Access Medical Labs (in NJ & RI only)
Aerodiagnostics
Commonwealth Diagnostics International
Doctor's Data
Diagnostic Solutions (in NJ & RI only)
Empire City Labs (in NY & NJ only)
Gemelli Biotech
Genova Diagnostics
IGeneX
Infinite Allergy
Immunosciences (in NJ & RI only)
Mosaic Diagnostics (in NJ & RI only)
Precision Point (in NJ & RI only)
TruDiagnostic
ZRT
3x4 Genetics
Note that not every single test from each of these labs can be ordered in every state. There are varying restrictions dependent on the patient's state and the license state of the practitioner.
In compliance with state regulations, we are unable to offer Physician Services in New York.
See the image attached for details:
How can I make sure to order the right tests based on my location and my patient's location?
We automatically filter the catalog based on the restrictions in the table above. When adding a patient to Rupa, you'll be prompted to check a box if the patient lives in one of these 3 states. From there, the checkout flow will warn you if tests you've selected are banned or can't be collected in their home state.
Can I filter the lab test catalog based on allowed states?
Yes! You can filter the lab test catalog to view only the tests allowed in NY, NJ, and RI. This allows you to quickly identify the tests available for each state and make appropriate selections.
Does Rupa warn my patients about these restrictions?
Yes, if you've ordered a test for a patient that they can't ship or collect in their state, we'll warn them as they pay for the order. If there's a test in their order that can't be shipped to their state, we'll have to cancel the order.
If they need to collect their samples in a different state, we'll also show your patients these restrictions on their instructions page.
What if the test I ordered for my patient can’t be ordered at all in a patient's state?
There might be instances wherein the test you ordered for your patient cannot be completed in their state. If this happens, we will not let the patient check out for an order and we will let them know to talk to you about placing a new order for a different test.