When you start ordering labs on Fullscript, you may notice some prices look different than what you’re used to seeing in Rupa. Your total price on Fullscript will be the same or lower than on Rupa—even if individual line items look different at first glance.
How test pricing compares
Fullscript maintains competitive cash-pay pricing on blood labs and matches the same lowest provider pricing on specialty labs you get ordering on Rupa (or directly from the lab).
How service fees compare
The biggest difference is where the service fee applies:
Fullscript: 3% service fee applies to specialty kits only.
Rupa: 7% service fee applies across all tests.
On Fullscript, the 3% service fee doesn’t apply to blood labs or additional line items like sample collection or provider-set custom fees.
The result is a simpler, more transparent pricing model—and for many orders, a lower total cart price.
Why Access Medical pricing may look higher on Fullscript
You might notice that the displayed price of some Access Medical Labs tests looks different on Fullscript, even when you’re ordering the same testing.
This is expected, and it doesn’t mean you’re paying more. Fullscript doesn’t apply a service fee to blood labs. On Rupa, the 7% service fee was applied to blood labs and added to every line item. On Fullscript, blood lab pricing is structured so you’ll see the same or lower total cost at checkout.
For an accurate comparison
When you’re comparing pricing between platforms, look at:
The total cart price (not just the displayed test price), and
Whether the order includes blood labs vs. specialty kits, since service fees apply differently.
If something still doesn’t look right, contact us at [email protected] or 1-888-488-8153.
