The Patient Experience
10 articles
- What is the patient experience like?
- What kinds of questions does the Rupa Patient Support Team handle?
- How does finding a blood draw station work?In our instructions email, we share customized phlebotomy options with your patient based on their location.
- Do you help patients throughout the process?
- What happens if there are issues with the labs or a patient needs to re-collect?
- Do you nudge patients to complete their tests in a timely way?
- Can patients have access to results?
- What are the customer service hours?
- How can I see what emails you send to my patient or resend them?
- What is the Quest patient experience?Learn about the patient experience when completing Quest testing through Rupa.