By Jordan and 1 other2 authors9 articles
What is the patient experience like?
What kinds of questions does the Rupa Patient Support Team handle?
How does finding a blood draw station work?In our instructions email, we share customized phlebotomy options with your patient based on their location.
Do you help patients throughout the process?
What happens if there are issues with the labs or a patient needs to re-collect?
Do you nudge patients to complete their tests in a timely way?
Can patients have access to results?
What are the customer service hours?
How can I see what emails you send to my patient or resend them?