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What is the client experience like?
What is the client experience like?
Updated over a week ago

Once your client chooses their testing from your LabShop, Rupa handles the rest! In check-out, clients fill out their demographic info and pay Rupa directly for testing plus your custom fee. After payment, kits drop-ship from our partner labs. We send your client a personalized instructions email on how to complete their tests, including local phlebotomy options if the test requires a blood draw. Along the way, our support team will check-in to make sure your client completes testing, and they can always reach us directly with questions at

To learn more about how Rupa guides patients to the finish line, check out our complete patient experience page.

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