When Rupa Physician Services is used, your client is sent an email with information on the testing that you recommended. Clients can then choose to purchase these tests through an authorizing physician will review and sign off on the order as appropriate, and process the order.
Rupa takes care of all the support in between -- getting the tests shipped out from our partner labs, providing your clients support and instructions and following up to ensure they get their testing done. When results come in, the Authorizing Physician will review them and reach out to your client directly if anything is abnormal or critical. Results are also released directly to you in the Rupa dashboard and to your client through a secure link in an email.