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Frequently Asked Questions
Pricing and Payment
Do you help patients navigate insurance reimbursement?
Do you help patients navigate insurance reimbursement?

We have built a downloadable PDF guide to help your patients create Superbills on their own

Updated over a week ago

For cash-pay labs, we allow patients to pay for their order using HSA, FSA, or payment plans. Patients can decide on their own if they wish to pursue insurance coverage retroactively.

For eligible orders, we will provide pre-filled Superbills for patients per order, that patients can choose to use and submit to insurance. They are welcome to create Superbills on their own leveraging a blank downloadable PDF template.

  • Eligible orders must be patient pay, without physician services

  • Patients using payment plans may reach out to support@rupahealth.com upon full payment for a pre-filled Superbill

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